Please check to see if we already know about it by checking the ‘View or track a problem’ page. Enter the location details and click on the issue type you wish to report. If it appears on the map, then we are aware of the problem, however, if it does not appear, please go to ‘Report a Problem’ and let us know the details. If you have already reported a problem, enter your enquiry reference in ‘View or track a problem’ to check its progress
Ask us about a problem
Report a Pothole
Report Street Lighting
Most trees, hedges and shrubs on land that are next to roads and pavements are owned by private landowners, borough, city, district and parish councils, housing associations and homeowners. It is the landowner's responsibility to look after these areas and are not within ECC’s gift to care for. Those that we do own are cut back/pruned once or twice a year - we do this later in the year not during the spring or summer months, when the birds are nesting. Please click here for more details.
If you are reporting an emergency, please call 0345 603 7631
For the A130 bypass between Howe Green A132 and A127, please call 0845 3511 130
For Trunk Roads and Motorways, please call the Highways Agency on 0300 123 5000
Please provide as much detail as possible to identify the location. Please include
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Tel: 03457 430 430 Contact us
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